Terms of Purchase & Refund Policy

TERMS OF PURCHASE AND REFUND POLICY

BIBBY CONSULTING GROUP or affiliated brands  (hereinafter referred to as “Nathanial Bibby”, “We”, “Us” or “Our”) stand behind all of our products and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Privacy Policy.  

Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.

No Guarantee of Results

We don’t guarantee results or offer legal advice. Entrepreneurship and real estate investing involve risk and hard work. Always consult with your professionals. Any testimonials showing our success or our students’ success are not to be interpreted as common, typical, or expected. It takes education, drive and hard work to reach your goals.

Digital Products, Virtual Events, On Demand Products

There is no refund at all on any digital products. You will receive access to the university training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact us immediately at admin@bibbyconsultinggroup.com.au Monday through Friday, so we can resolve the issue. Purchase of a Nathanial Bibby training module does not grant rights to the buyer to share, reproduce or resell the product in any way.

If you have subscribed to the individual month-to-month Nathanial Bibby Training Access program, to cancel your subscription please visit www.NathanialBibby.com/cancel and follow the prompts. Please be advised, that the cancellation of the monthly subscription is effective in the month in which you have cancelled. There are no refunds regardless of usage of the product.

All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back. If you are attempting to cancel your automatic renewal of any of Nathanial Bibby’s products, please contact admin@bibbyconsultinggroup.com.au

Please be advised that any and all agreements for downloadable/digital products, are NOT subject to cancellation, refund or store credit.   We do not accept any verbal modifications of these Agreements and the “no refund and no cancellation” policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement or your Agreement will be converted into a month-to-month Agreement.

Any cancellations submitted prior to the full term of the agreement will only cancel the auto renewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full. ALL BUILD OUT FEES AND SET UP FEES ARE NONREFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT.

By signing the Agreement, you agree to all Terms of Use and this Terms of Purchase and Refund Policy. including that you agree to do not do a charge back for any services rendered, or for digital products that have been delivered. You also agree and acknowledge that you are paying in monthly instalments on your total contract value as a payment plan, not a recurring subscription fee.

Cancelling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at any time you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.

If you have any problems accessing the digital content you have purchased please contact admin@bibbyconsultinggroup.com.au 9 AM – 6 PM WA time, Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.

Gift Certificates and Coupon Codes

If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are non-refundable and not eligible for exchange or store credit.

Live & Virtual Event Tickets

If any of our live or virtual events are postponed due to a temporary supervening event that arises without the fault of the Company, then any tickets purchased for that live event will automatically be rolled over for the next available date for that event. Supervening events are defined as Acts of God; Acts of War; Pandemics; government shutdowns and restrictions brought about for political reasons or not; changes of law, including deleted legislation and executive orders; strikes; industrial disputes; riots, rebellion and war; local government closures due to weather; government closures due to widespread illness, and any other reason for the safety and health of the community at large. If an event cannot be rescheduled as a live event within 90 days, the event shall be transformed into a virtual format.

In order to enter any Live Event, you must have your own valid Ticket.  One Ticket is required per attendee and will only be valid on the day(s) of the Event and area(s) of the Event as indicated on the Ticket. Entry into the Event is limited to persons that meet the minimum age requirements on or before the day of the Event.  To enter a Live Event, you must be at least eighteen (18) years of age or older unless otherwise specified for a particular event. No one is permitted entry without a ticket (this means no small children on your lap and no babies).

Babies and lap children are not permitted to enter the event and you will be denied access if you are accompanied by a baby or child under the age of 18, unless otherwise specified for a particular event and with a valid ticket for each individual attending. Portable car seats and strollers are not allowed in any event area. Additionally, no strollers, diaper bags, car seats or backpacks are permitted in the Live Event Area, unless specified that backpacks are allowed.  This event is for mature audiences only.

You must have one of the following forms of approved identification to enter the Event that demonstrate proof of age.  No exceptions will be made, even if you are accompanied by an adult or a person with valid identification.   Failure to provide valid identification shall preclude you from entering the Event and you shall not be entitled to any refund nor will you be entitled to, or will the Company be liable for, any other damages, including, but not limited to, incidental and/or consequential damages.  In addition, during the Event, you must be able to provide valid identification if requested by a member of security or crew. If you are not able to show a valid identification, you may be promptly ejected from the Event and you shall not receive a refund of Your Ticket.

The following original forms of identification are ACCEPTABLE, and your name must appear on the ticket exactly how it appears on your identification. We accept Passport and Driver’s License.

No other forms of identification will be accepted.

We reserve the right to deny access or refuse entry to any live event if we deem it in the best interest for the safety of the public, the speakers, employees and/or participants.

Any ticket that was received as a gift or promotion from Nathanial Bibby is non-transferable and non-refundable. Those tickets must be used within the allotted timeframe in the contract or they are forfeited. These tickets are non-transferable and non-refundable. Once you have redeemed the ticket and/or reserved your seat for the event, they may not be cancelled or changed to any other event at a future date. They may not be exchanged for any item and are not eligible for store credit.

All tickets are non-transferable without notifying Customer Service to transfer the ticket for you.  At the event, ticket holders must show state or federal identification or a passport, and it must match the name of the ticket holder.

Third-Party Financing

If you have utilized a third-party lender to finance any purchases of our products, we are asking that you perform your own due diligence before undertaking an obligation with any third-party lender. We do not guarantee any third-party services, nor do we accept any liability for any third party actions. As such, there will be no refunds, no store credits, no returns, and no acceptance of liability on behalf of Bibby Media or Nathanial Bibby.

Nathanial Bibby and Bibby Media are not lenders, do not have any affiliation with any lenders and will not receive any monetary benefit from any lender that you choose to utilize for purchasing any of our products or services. Again, we request that perform your own due diligence on any financing institution that you choose to utilize.

Unlawful Resale of Tickets; Promotions

Unlawful resale (or attempted resale) of any tickets is grounds for seizure and cancellation and the issuance of a store credit. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. You are responsible for complying with all applicable ticket resale laws. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through us, authorized affiliates or licensees to ensure ticket authenticity. Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by us.

If you have purchased a suite or sponsor table at any of our events, you must provide the names for all attendees and tickets may not be sold to any purchased suite or sponsor table. Tickets, sponsorships and suites are non-transferable.

Any bulk purchase of tickets (5 or more) is not permitted for re-sale. The names of the attendees for whom the tickets were purchased must be provided no later than 90 days prior to the event for which the tickets were purchased. Failure to so will result in the tickets being revoked and the purchaser will receive a store credit for one-time use.

Any counterfeit or altered tickets will be seized immediately without compensation and no entry will be permitted to the Live Event.

Ticket-Holder Behaviour Policy; Ejection and Cancellation.

We reserve the right to refuse admission to or eject any person whose conduct we deem is disorderly, disruptive or not in keeping with the purpose of the event. This includes, but is not limited to anyone who uses profane, vulgar or abusive language, who fails to comply with the venue's rules or policies or violates any of the Companies’ Terms of Use or Terms of Sale. In any such event, you shall not be eligible for, and we shall not be obligated to issue you, a refund for any such purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.

Notwithstanding anything herein to the contrary, no refund shall be provided to you in the event you violate the Terms and Conditions of Use or the Terms and Conditions of Sale of this Website, or in the event you fail to abide by all rules and policies related to the venue where the event is located, which violation or failure results in your inability to gain admittance to the venue or ejection from the venue.

In the event your ejection from a venue results in the loss of a Third-Party’s ticket, you shall be liable for all costs, expenses and losses associated with such Third-Party loss.

By purchasing a ticket to any of our events and/or attending, you acknowledge and agree to be bound by the terms and conditions set forth in this Refund Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do not attend the Event or purchase anything, or enter into any transaction with us.

 Information Sharing

You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event.

You grant permission to us, the Event Provider(s), our partners, licensees and assigns, including but not limited to our brand and media partners, to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

By attending any Live Event, you hereby irrevocably grant to Nathanial Bibby, affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future Bibby Media events and/or other events produced by Nathanial Bibby or any of Nathanial Bibby’s affiliates and hereby release Nathanial Bibby and each of the respective designees, successors, assigns, licensees and affiliates from any liability with respect thereto. Additionally, there will be still photographs and video segments taken throughout the event by BIBBY CONSULTING GROUP, and any other third-party participant, such as speakers and sponsors. Therefore, the purchase of any live event ticket is made with the understanding that it also contains a WAIVER AND RELEASE, and that you agree to the following:

I irrevocably grant permission to BIBBY CONSULTING GROUP, and all affiliated companies, to use my likeness in a photograph, video, or other digital media (“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo. My actual testimony will not be edited. I acknowledge that there will be no compensation for my testimonial.  I understand and agree that all photos and videos will become the property of BIBBY CONSULTING GROUP, and all affiliated companies and will not be returned.

I hereby hold harmless, release, and forever discharge BIBBY CONSULTING GROUP, and all affiliated companies from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion of BIBBY CONSULTING GROUP, and all affiliated companies and or its affiliates and that I will not take legal action.

I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by BIBBY CONSULTING GROUP, and all affiliated companies, including without limitation any and all claims for libel or invasion of privacy. I have read the above Release and am fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other Agreement that may exist.

OFFERS, DEALS, PROMOTIONS, BONUS ITEMS AND GIFTS WITH PURCHASE

Offers and discounts may not be combined.

Bonus Guarantee on All Deals, Products and Services

If at any time you purchase an item, ticket or digital product and in the future a bonus or free gift is offered under the same exact terms of purchase, we will guarantee you receipt of that bonus or free gift while supplies last or within 3 months of purchase.  If the bonus or free gift item is a ticket or a ticket upgrade to a live event, fulfilling this guarantee will be subject to availability as certain ticket levels and events have limited seating and availability. ONLY AVAILABLE WHILE SUPPLIES LAST.

Returning Items from Deals that Included Gifts with Purchase and Bonus Items

If you are returning an item or requesting a store credit on any item purchased with a bonus or free gift, you are required to return the bonus or free gift. If you chose to retain the bonus or free gift, your refund or store credit will be reduced for the value of the bonus and free gift at the time of your purchase.

Purchases from an Affiliate or Third-Party

Any purchase made through a third-party affiliate is subject to the affiliate’s terms and conditions. Any requests from refunds should be made directly to the affiliate from whom the product or service was purchased. Be sure to save your invoice and receipts from any affiliate purchase so that we may direct you to the proper party should an issue arise. Refunds WILL NOT be issued on any third-party purchases or use of any third-party services. We do not guarantee any purchases or services from a third party and ask that you preform your own due diligence before entering into a contract or making a purchase form a third party.

Account Status

If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts and incentives are not available for use.

By purchasing any item, product or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do purchase anything, or enter into any transaction with us.

Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made.

This policy was last updated on 1st January 2021.

P: (03) 8391 3050
E: admin@bibbyconsultinggroup.com.au