What to do if LinkedIn Restricted Your Account

LinkedIn is a powerful networking tool with over 700 million members. But what do you do if your LinkedIn account gets restricted? In this blog article we’ll address what to do if your LinkedIn account has been restricted.

If you are using LinkedIn as a networking tool, for lead generation or to become an influencer in your niche, being restricted from sending invitations by LinkedIn can present a massive problem.

There are ways to have your restriction lifted and how you go about it will depend on your individual circumstances. In order to do this it’s important to understand what LinkedIn is keeping an eye out for that isn’t inline with their user agreement.

It’s a good idea to familiarise yourself with the LinkedIn Professional Community Policies that you are expected to abide by.

Here are examples of conduct or activity that may result in your account being restricted:

  • An unusually large amount of activity from the account suddenly
  • Misrepresentation or pretending to be someone you are not
  • Inappropriate or illegal activity on the account
  • Reports of abusive behavior or that the account was hacked
  • Using automation software or bots that aren’t authorised by LinkedIn
  • A high percentage of people declining your invitations or marking your messages as spam

LinkedIn is the social media platform of professionals and business people. Professional conduct and behavior are expected and enforced so LinkedIn can continue to give their members a good experience.

It’s important to note here that LinkedIn has one of the lowest number of fake profiles, you’ll notice lots of fake accounts on other platforms like Facebook and Instagram whereas LinkedIn keeps a strong handle on this.

Just try searching your favourite celebrity on Instagram and there are endless accounts whereas on LinkedIn it’s few and far between.

To avoid ending up in “LinkedIn jail” here are the key things to keep up in mind:

  • Don’t use LinkedIn bots or automation tools. Unless specifically authorised by LinkedIn these add-ons are likely to be in violation of the user agreement and it’s not hard for LinkedIn to see what extensions you are using in your browser.
  • If you’re going to sending invitations make sure you customise them. Stop selling to people on LinkedIn and have value-add conversations.
  • Keep an eye on your pending connection requests and withdraw old ones as they start to build-up, you shouldn’t have more than a few hundred pending at any one point in time.
  • Focus on quality not quantity, if you’re not getting enough new connections the answer is not to send more requests. Look at who you’re targeting, your profile from the customer’s perspective and the wording you’re using. Something is broken, try and isolate the problem area so you can spend less time sending out invitations and avoid any dramas with your LinkedIn account being restricted.

If your LinkedIn account has been restricted here’s what to do.

Take a deep breath. It’s not the end of the world.

You can easily view your sent invitations and withdraw any that are still waiting for a response from the recipient.

To view and withdraw your sent invitations head to the manage invitations page.

Click the Sent tab under Manage invitations.

You’ll see a list of invitations you’ve sent to People, Pages, and Events that are still waiting for a response.

Click Withdraw next to a recipient’s name and so on.

If you’re restricted from sending more invitations, you can try the following solutions depending on the restriction.

If your account is suspended for automated activity, it will automatically be re-enabled at the time specified on the suspension notification.

Please be aware that repeated suspensions may result in permanent restriction of your LinkedIn account.

  • First restriction – Wait a few hours before you try again.
  • Multiple restrictions in a day – Wait a few days to try again.
  • Most restrictions will automatically be removed within a few days.
  • If you’re restricted for having too many outstanding invitations – Wait for up to one month before attempting to send another invitation.
  • If this isn’t your first offense you may need to contact LinkedIn again in a month, if that doesn’t work try again in 3 months.
  • In most cases eventually they will lift the restriction as long as you weren’t doing anything too naughty!

If you got your LinkedIn account recovered – congratulations!

That’s nice and all, but you’re still on thin ice with LinkedIn. If you mess up here, your restriction might lead to a permanent problem.

Make sure your profile has a professionally taken photograph, is optimised, written in customer-centric language and stands out from the crowd. Below are some resources that may be helpful.

Build your recommendations and social proof. This will do wonders for your conversion rates at every stage of the customer journey. Below are some resources that will help you there.

Keep an eye on your pending requests and withdraw old ones after a month or so. The instructions on how to do that are featured above.

To avoid issues like this with your LinkedIn lead generation the best approach is always to outsource to the professionals.

But be careful, I hear a lot of horror stories from businesses who have hired self-proclaimed LinkedIn gurus. Some of whom break all the suggestions I made above.

Make sure you do your homework. Read their testimonials on their LinkedIn profile under the recommendations section. Ask them what precautions they take to keep your account safe and ensure you maximise your conversion rates.

The video below explains the step by step process that you should follow if your LinkedIn account has been restricted.

Subscribe to my YouTube Channel for more LinkedIn training videos.


Nathanial
Nathanial

Nathanial Bibby is the Founder of LinkedIn marketing agency Bibby Consulting Group, 2x winner at the Social Media Marketing Awards for Best Use of LinkedIn 2019-2020. Nathanial is the creator and host of LinkedIn Heroes, Monday Night Live & The Nathanial Bibby Podcast. The Social Media Marketing Institute ranked him #1 on the Top 20 LinkedIn Experts in the Asia Pacific region.